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FAQ

We already have an in-house system such as SAP. Why do we need TPSynergy?

ERP Systems like SAP or Oracle are typically reserved for internal use and are not accessible to trading partners. This forces you to manually input data into the ERP, resulting in inefficiency and wasted time. However, with TPSynergy, this cumbersome process is eliminated. TPSynergy automatically updates your ERP with data, while also converting email communications to seamless integrated communications. Say goodbye to time-wasting manual tasks and embrace a more efficient way of managing your ERP system.

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What do we do if our suppliers do not use TPSynergy?

TPSynergy offers suppliers multiple convenient options to enter data. They can effortlessly input data through the user-friendly UI or swiftly upload it using an Excel spreadsheet.

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How hard is it to learn to use TPSynergy?

TPSynergy is very user-friendly and can be used without any assistance. If you do want training, we have videos in the resources tab. You can also request a personal training session by contacting us.

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How can you ensure that our data is secure?

At TPSynergy, we prioritize the safety of your data. Rest assured, we go to great lengths to protect your information. In addition, we sign a Non-Disclosure Agreement with your company to guarantee complete confidentiality. Your trust and peace of mind are our top priorities.

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