Facts About Web Based End to End Order Processing

Order Processing software
Web based Order Processing

Facts About Web Based End to End Order Processing

One of the most crucial systems in business is order processing. They must be reliable and efficient in order for a company to be successful. Without it, everything else could crumble to dust. Businesses will need to devote the resources to building an outstanding end-to-end order processing system.

In today’s world, having a web-based order processing system is just as important as a land-based one. This post is going to look at some of the facts surrounding these systems, helping you keep your business running smoothly and keeping customers happy.

Web-Based Order Processing Can Allow Prepayments

With the right system, offering prepayments for products or services are possible. This is a huge trend in today’s world. Just about every major product has an entire pre-order campaign attached to its release. Web-based order processing systems are capable of immediately recording an entry into the system, collecting the payment method, and then charging/shipping the product at the time of its release.

What happens is that an invoice is created for the pre-order. Then once the product is released, the income is recognized and processed.

Product-Level Entries

Order processing systems have the ability to assign product-level entries to each order, allowing for the data to be stored in a more organized format. For example, when a customer places an order, you can link that order to the customer name, product, and payment method used. This information is valuable when developing future products/services because it saves this data into an easily retrievable format. If you want to know the types of products a specific type of customer buys from your business, then you could filter those orders specifically.

It’s Easy to Upsell and Cross-Sell to Customers

Upselling to customers is a sound business practice in most organizations. Provide customers with a more affordable, lesser version of a big product and then sell them on upgrading it. Better yet, sell them other related product or services. Upselling and cross-selling are both possible through certain order processing systems. In fact, customers can automatically be placed on an email list when they make a purchase. This is an extremely powerful tool.

This is probably the most powerful tool at your disposal, yet I see so many businesses fail to include a funnelling system in their web-based order processing system.

DropShip order processing
DropShip order processing


Allows Special Pricing

Promotions are one of the best ways to gain new customers. Order processing systems have the potential to allow for promotional codes to be applied automatically. You can even offer a specific product as a discount across the board and have that discount be applied automatically. For example, an online bookstore might decide to host a promotion for fantasy novels. Rather than having to put a new price on every entry, they could just tell their order processing system to discount all fantasy novels 25%. Furthermore, you could even put in special rules for repeat customers.

Automatically Include Shipping Costs

Most web-based order processing systems include an automatic shipping calculator that charged the appropriate amount for shipping and send the information to the appropriate personnel. In addition to the shipping address, there are some additional factors that affect shipping costs, all of which will be tagged to each product.

  • Product Weight
  • Total Overall Value of Products Ordered
  • Total Number of Products Ordered

Inventory Interface

Finally, all order processing systems have the potential to automatically update product inventory. Both the number of products still being stored as well as their value can be tracked. Most companies just use a standard inventory value, meaning that they keep track of the number of products being stored.

Web-based order processing systems are game-changers, plain and simple

TPSynergy wins best software award from FinacesOnline

TPSynergy is ranked a best software for Supply Chain Collaboration

FinancesOnline, a very popual review platform for software and B2B Services, recently published a detailed review of TPSynergy solution.

This review analyzes the features of TPSynergy, benefits of the solution and market segments.

TPSynergy awarded Rising start of 2017 and Great User Experience 2017 award to TPSynergy.

TPSynergy Benefits

As per the Finance Online Review, TPSynergy allows businesses to greatly enhance their relationships and transactions with their suppliers by giving them total visibility via their own supplier portal. With this functionality, suppliers are able to see purchase orders and make their own Advance Shipment Notice (ASN) and Electronic Invoices.

Features of TPSynergy

As per the review of TPSynergy by Finance Online, the key features of the system are

  • Supply Chain Collaboration
  • Order Collaboration
  • Inventory Visibility
  • E-inventory
  • Supplier Metrics
  • Integrations
  • Amazon EDI integrations
  • Online Channel Product Listing
  • Drop Ship Order Management
  • Shipping and Label Printing
  • Purchasing and Inventory Management

Problems solved by TPSynergy

Major prolems solved by TPSynergy as below

  1. Suppliers are complaining that the purchase orders are not received in time. Material receipts are delayed. Supply chain teams feel that a portal to manage the purchase orders and shipments with the suppliers is essential. There is no huge IT budget available for building a portal solution. A readily built collaboration portal with suppliers is needed immediately.

2. A supplier is selling to a large customer and this large customer is insisting on being EDI ready. The supplier needs an EDI system that can receive orders and also can be used for managing the shipments.

3. Order data from customers need to be entered manually into the accounting system like QuickBooks or ERP. This is duplicate data entry causing error and delay.

EDI Compliance for AMAZON

Amazon recommends its Vendors to be EDI Ready as soon as they start doing with business with Amazon.

What is EDI

To understand the basics of EDI and an overview , refer our earlier blog,  Basics of EDI that explains how EDI for a trading partner works.

What you need to know about doing EDI with a customer

The  basic questions to be addressed for any EDI connection are

  • How to connect to the customer system to receive and send EDI documents
  • What inbound and outbound documents are required to be exchanged
  • What EDI standards and format does customer require

AMAZON EDI Conection

AMAZON uses SFTP and AS2 to receive EDI files. Hence, all trading partners should be able to connect to have SFTP or AS2 system to send and receive EDI documents

AMAZON EDI Standards

AMAZON follows X12 5010 standards for its EDI Integration

EDI Documents Required for AMAZON Connection

AMAZON Requires the below documents to be exchanged with the trading partner.

Outbound from KOHL

  1. EDI 850 – New Purchase Orders
  2. EDI 754 – Routing Request Confirmation from Amazon
  3. EDI 865 – Order Change Acceptance Notification from Amazon

Inbound to AMAZON

AMAZON expects the trading partners to send the below EDI messages

EDI 855 – Order Confirmation

EDI 856 – Advance Shipment Notice

EDI 810 – Invoices to customer

EDI 753 – Routing Request

EDI 860 – Order Change Notification

Testing Process with AMAZON

Amazon has testing process with EDI certification. In Self Service Setup Amazon asks to configure your EDI connection setup for all the EDI documents like 855, 810, 856 and then amazon provides a test order which needs to be processed from vendor side and amazon expects EDI 855, 856, 810 for the test PO and vendor need to pass all the requirements of various EDIs like 855, 856 and 810 to setup Live connection activated for Amazon to send Live orders.

Third Party EDI Service Provider

Amazon encourages its vendors to become EDI compliant as soon as possible. Utilizing experienced EDI service provider like TPSynergy will shorten the cycle time to become EDI Compliant with Amazon

Doing EDI with Kohl

EDI Compliance with KOHL

KOHL recommends its Vendors to be EDI Ready as soon as they start doing with business with KOHL.

What is EDI

To understand the basics of EDI and an overview , refer our earlier blog,  Basics of EDI that explains how EDI for a trading partner works.

What you need to know about doing EDI with a customer

The  basic questions to be addressed for any EDI connection are

  • How to connect to the customer system to receive and send EDI documents
  • What inbound and outbound documents are required to be exchanged
  • What EDI standards and format does customer require

KOHL EDI Conection

Kohl uses GXS as their VAN (Value Added Network) provider. Hence, all trading partners should be able to connect to GXS VAN system to send and receive EDI documents

Kohl EDI Standards

KOHL follows X12 4010 standards for its EDI Integration

EDI Documents Required for KOHL Connection

KOHL Requires the below documents to be exchanged with the trading partner.

Outbound from KOHL

  1. EDI 850 – New Purchase orders (Blanket and Release)
  2. EDI 860 – Purchase order changes
  3. EDI 864 – Text messages. Any errors or warnings will be sent through this.
  4. EDI 816 – Organizational relations ( Ship to Address)

Inbound to KOHL

KOHL expects the trading partners to send the below EDI messages

EDI 856 – Advance Shipment Notice

EDI 810 – Invoices to customer

Testing Process with KOHL

Kohl does not have a separate testing process with EDI certification. They will send  a live purchase order through EDI and expect the vendor to send corresponding EDI 856 and ASN document through EDI.

Third Party EDI Service Provider

Kohl encourages its vendors to become EDI compliant as soon as possible. Utilizing experienced EDI service provider like TPSynergy will shorten the cycle time to become EDI Compliant with KOHL




Why Forecast is an Important Tool in Supply Chain

Forecasts are future view

Forecasts are very important information in Supply chain. They tell everyone what to expect in the short and long future. But the key to the usefulness of information is only when it is shared. Shared with the right person at the right time.

How does supply chain uses Forecast

As the  name says, Supply Chain is a chain.  There are links in the front and links in the back. Customers are the links in the front. They create the demand for the end products that a company makes. Now, the end products in turn generate demand for the components and Sub Assembly.  `The entire supply chain is hungrily waiting for this demand information.  This in turn will feed the supply chain that is down the line.

What to make and when to make

The main use of Forecast is that it tells the entire supply chain, what to make and when to make it and how much to make it. Imagine, how important is this as the delivery windows are reducing all over the industry.  Product mix and short lead times are the mantra of the industry today.

Sharing the Forecast is Crucial

Information has no value if it is not shared to the right person at the right time. Forecast is information and it is needed to be communicated to the supply chain. But how to share the forecast information to the supply chain.

MRP need to be shared outside the company

MRP or Material Requirement Planning is a tool that converts demand to supply. It takes the demand from customers and tells the company what to make and how to make. It looks into the engineering details like Bill of Materials (BOM), sourcing information and tells how the demand is going to be fulfilled.

If it is necessary to purchase a component or part, MRP is going to suggest to place an order with the supplier who is supplying that item.

As the demand forecast is still fluid, the Supply chain manager may not want to release a firm purchase order as the demand may change at any time. But, he wants to give a heads up to the suppliers that he is likely to place an order in the near future.  This is done by sharing the forecast in advance to the suppliers.

Ever Changing Forecast

As the demand is always changing, forecast also will change frequently. Most of the companies will run MRP every week to revise the forecast.  This needs to be constantly communicated across the supply chain.

Vendor Portal for Sharing the Forecast

In our earlier post why vendor portal is important , we explained the order collaboration benefits of vendor portal. Same benefits apply to Forecast collaboration also. As MRP  results are not available outside an organization, companies should use a vendor portal to share the Forecast view as it comes out of MRP

Forecast collaboration process in a Vendor Portal

Below is the process of how the Forecast collaboration can be achieved using a vendor portal.

  1. MRP runs and creates suggested purchase orders for the supply chain.
  2. These recommendations are not ready to be converted to purchase orders but can be shared to the suppliers in advance.
  3. Raw planning output is sent to the vendor portal from ERP MRP output.
  4. Planners review the forecast once in the vendor portal and then publish the forecast
  5. Suppliers will be able to view the forecast on the portal and also download them to their ERP system.
  6. Suppliers will provide commits ( confirmation) to the forecast.
  7. The supplier commits in turn will get the feedback to the MRP system thus completing the loop.

As the full process is automated, effective communication of the forecast to the suppliers is achieved easily.

TPSynergy vendor portal provides full forecast collaboration features. Many supply chain managers have effectively utilized the benefits of sharing the forecast across their supply chain








Optimizing Business Output By Efficient Inventory Management System


Whenever you have a business, you will have a lot of stock to deal with. A fast growing business needs to know that how can it manage inventory. Inventory management is a key tool to increase the productivity and efficiency of the organization. If the inventory of the organization is not managed it will lead to inefficiency of the organization as the supplier and the vendor would not know what items needs to be ordered, which items are already present and which needs to be replenished. Hence, a vendor managed inventory needs to be set up in the organization in order to know the statistics of the system and what, when and where to stock needs to be ordered and dispatched.

A vendor managed inventory allow the system to see and do the analyses the system from within as how many stocks are already available and how many of them needs to be ordered or manufactured. This kind of inventory visibility allows the company to keep a track on the orders they make and also allows everyone to be updated on the items they are manufacturing.  In the vendor managed inventory the inventory visibility is a key part that needs to be known and understood. The major players of the vendor managed inventory needs to know the inventory status of the system and hence make accurate calculations accordingly. The major players of the vendor manager inventory are the suppliers that supply the product to the company, warehouse providers that store the inventory and small to bulk amount, transporters hat transport the product to different locations like the ware house, shops, retail stores etc. These three players need to know the inventory status of the system. The inventory visibility of these three players is essential because if the supplier does not know what amount he needs to supply it will create a problem for the warehouse management team. The warehouse management team will not be able to judge the amount of supply coming in from the supplier and they will not be able to manage their inventory which is already present and which needs to be dispatched. Same is the case with the transporter as if he is not given the inventory visibility he will not know how many reps he should be making to supply the inventory from the warehouse to the retail shops or vice versa. Everybody in the system should have a inventory visibility chart in the vendor managed inventory as it will make it very easy for the entire system to make sure that they do not produce in excess quantity. Tpsynergy.com provides the inventory visibility tools for the organization. So, visit the website and have your inventory managed.

Supplier management is essential for consistent production

In a company which is trying to integrate new technology the biggest hurdle is if the people or its employees are going to accept the new technology or not. There have been many cases where when a company has tried to accept a new technology its employees have rejected it and it never came in to the light. Hence, the problem for new technology onboarding comes down to the manufacturer of the new technology. The manufacturer needs to make sure that the new technology is easy enough for the new employees and also easier than the previous technology the employees have already been working on.


The vendor managed inventory software that TP synergy has created is very easy to adapt and does not require very complex understanding. The supplier onboarding process for the vendor managed inventory is very easy to adapt as it gives a good idea to the supplier itself for managing the inventory. Order acknowledgment, receipt, delivery confirmation all these things are done by TP synergy and sent to the ERP system for acknowledgment. Supplier communication is very essential for supplier on boarding here, if the supplier is communicated about the benefits he can have by getting on boarded, it is actually going to save a lot of time and money for both the supplier and the company as well. The previously installed system in this case remains as it is all that is added to the system is the TP synergy’s vendor managed inventory tool. Hence, supplier onboarding through supplier communication play a key role in adoption of the vendor managed inventory. Get in touch with the TP synergy website and get to know the details of the vendor managed inventory system and allow yourself to cut down extra cost and same time and money.

One Stop Software Solution with Dynamic Result


TpSynergy offers ultimate supply chain to the potential customers. Take a look to our product range and get the information of the Supplier Portal. We will give you instant access to the suppliers’ site to know the current status of the products. We give you integrated customer experience with excellent data services. We offer robust enterprise security and help to leverage your previous IT investment. Our flexible front end solution includes complete portal with a skilled software solution. We have latest dashboard and advanced CMS and we create a good portal for the suppliers.

Build an Excellent Portal

Improve the profitability of your business by creating Vendor Portal Software. We help you to improve the performance of your organization. We give you end-to-end vendor management solution. We designed e -Commerce solution for a complete automation platform. Vendor portal allows vendors to connect online with a secure manner. This will provide you a web based platform. The main advantage of the vendor portal is that it will give service more efficiently with less operational cost. Suppliers and vendors can directly submit invoices into the vendor portal. This can be seen by the managers directly. This will reduce disputes and also it will give an answer to all the invoice payments of the vendors.

We help to create vendor portals and streamline all your information at one place. This will provide you a discount. We make sure that your vendor portal would be designed to give you the best service. We offer vendor management solutions. Our vendor management software simplifies the supplier data and ERP platform. Our supplier portal is automated and less time consuming. You can improve profitability of your business and get an error free designed portal. We give comprehensive portals to our customers.

Supply Chain Collaboration Is Crucial For Businesses To Achieve Optimum Operational Efficiency


Supply Chain has always been an integral part of any business. Supply Chain function is highly responsible for in – bound and out – bound logistics and moreover, the internal processes of the organisation. A supply chain collaboration enables the organisation to convey the accurate information to the distribution channels and also to enable the client or the final customer to track the processing and get the status quo of his requirement. Therefore most of the organisations have invested a considerable time and money to enhance their supply chain activities and thus achieve optimum operational efficiency. All the processes like taking quotation, sales order, purchase order, billing and e-mails have been completely automated to shorten the cycle time of each output.

A supply chain collaboration includes suppliers, customers, logistics and warehouse. Each and every business process is linked with them. Supply chain visibility becomes very crucial in case of e – commerce businesses where they take several orders and process them simultaneously. On time delivery of the product becomes very important and moreover, generating e – invoices and notifying to customer is an integral part of the process. A sound supply chain mechanism in an organisation enables end to end solutions for inventory management and logistics visibility. It enables monitoring and controlling of each and every step involved in the complete process.

Organisations like Amazon and e – bay flourish in the market due to their strong supply chain collaboration and logistics management. Their processes are highly efficient and therefore they are able to deliver quality services. There are various third party providers of end – to – end supply chain solutions to the organisations. Most of the large corporations outsource their supply chain management to these third party vendors. It is also profitable as these third party providers have expertise in providing services and organisations can focus more on their core competencies.